- You may not be able to use remote play via the Internet depending on your network connection. If this occurs, the following reference information might help you make a connection. On the PS4™ system's function screen, select (Settings) Network Test Internet Connection, and then confirm that you are able to connect to both the Internet and PlayStation™Network.
- A PS4 or PS5 console is required to stream your games to another devices. Remote play cannot be used on your mobile device’s cellular data network. Broadband internet with at least 5Mbps broadband internet is required. Broadband internet with 15Mbps via a LAN cable is recommended for the best experience.
- Fix 1: Add PS4 Remote Play to Whitelist. It might happen that a third-party antivirus program or Windows Defender is suspecting the Remote Play to be a threat to your system. In such a case, it will disable most of the functionalities of the app or rather the entire app itself. There are two ways of dealing with this.
- You need to be getting at least 5mbs to use Remote Play and getting 15mbs or well above is ideal for maintaining a smooth, hiccup-free connection. Otherwise, the connection will stutter, freeze, experience framerate drops and audio glitches, or not connect at all. Internet speed is crucial for using PS4 Remote Play.
Uninstalling the PS4 Remote Play Application from your PC: For the windows users: Go to the control panel and click on the programs and features, there you will find the PS4 Remote play program. Right-click on it and then click on uninstall PS4 Remote Play. For Mac Users: Drag the Remote Play from the Applications folder to the Trash.
PS4 Remote Play Not Working – Sony’s Remote Play feature has been a brilliant addition to the PS4 and is still used by many today to enjoy games by streaming them to PS Vita, PC and Mac. However, the feature isn’t without its technical hiccups, and chances are you’ve encountered many instances where PS4 Remote Play isn’t working properly.
Follow our guide on possible fixes.
PS4 Remote Play Not Working, How To Fix
Can't Connect To Ps4 Remote Play
Ps4 Remote Play Cannot Connect To Ps4 0x88010e0f
The most common problem with Remote Play is connectivity issues. As such, Sony recommends utilising a wired Internet connection for better stability, although if you are using WiFi, then make sure the PS4 is close to the router.
In addition, make sure that any devices you are using the eat up large bandwidth are idle before using Remote Play. In addition, your PC’s antivirus software may also interfere with Remote Play, so it’s a good idea to add Remote Play to the firmware exceptions to ensure it doesn’t affect your connection.
Finally, Sony recommends ensuring the ports UDP 9296, UDP 9297, UDP 9303 are open. If a port can’t be used, then you’ll have to adjust your router’s port forward setting so that it allows communication with your PS4 from the Internet.
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